Questions?
Why We're Worth It?
You're not just booking a tour!
You're supporting fair, sustainable tourism and choosing a company that puts people, quality, and experience first.
Premium, All-Inclusive Pricing
One clear price. No hidden fees.
Every tour includes attraction tickets available, 5% GST, free Starlink access and more — clearly listed upfront.
No Pressure Tipping
Tips are not required or expected. We've built fair compensation into the tour price, so you can relax and focus on the journey.
More Time Where It Matters
Unlike rushed group tours, we offer extended stays at each attraction, giving you more time to explore, photograph, and enjoy.
Exceptional Staff, Exceptional Service
We proudly pay our team above-market wages and follow all Canadian labor laws.
Happy guides = better energy, safer trips, and a more personalized experience for you.
Small Group Promise
We promise no more than 14 guests per trip.
This isn’t just a number — it’s our philosophy.
By keeping our groups small, we ensure:
- More personalized service
- A relaxed, intimate experience
- Less time waiting for others
- More flexibility and interaction with your guide
- Easier access to viewpoints and photo stops
- A comfortable, uncrowded ride
- We believe travel should feel like a road trip with friends, not a crowded tour bus.
Where can I park my car?
You can find public parking and pay online :
***During the peak season from June to October, arriving earlier is recommended to secure parking.***
How to check-in?
1. Arrive 5 minutes prior to the scheduled bus departure time.
2. Present your ticket (e-ticket / paper ticket).
3. Fasten your seatbelt.
4. Enjoy!
***Guests who miss the bus will not be eligible for a refund.***
Why Couldn’t I See the Bus on Time?
From Calgary to Banff typically takes about 1.5 hours, but traffic conditions may cause delays.
Our drivers strictly adhere to traffic laws and will not use their phones while driving.
It’s illegal to text or call while operating a vehicle.
We’ll notify you as soon as it’s safe for the driver to do so
We appreciate your patience and understanding as we prioritize safety over speed.
Delay No More!
Please arrive at meet up point on time.
Our guides follow strict schedules to avoid fatigue, ensuring safe and enjoyable tours.
Let's be respectful of everyone's time!
Can I Smoke?
Smoking is only permitted in designated areas within national parks.
Please DO NOT smoke on / around our vehicle.
Please dispose of cigarette butts responsibly and ensure no risk of fire remains.
While your right to smoke is respected, we kindly ask you to avoid smoking during tours as the confined space of our buses can affect others.
Let’s prioritize fresh air for everyone!
Can I bring luggage with me?
Included per guest:
1 small carry-on (e.g., backpack/carry-on luggage – max 55x23x40 cm)
1 small personal item (e.g., purse, camera bag, or reusable tote)
Extra luggage? Let us know in advance—we can arrange extra space if available.
Stroller / Foldable Wheelchair? Allowed with advance notice and depending on availability.
What should I wear?
The weather in the Rocky Mountains is unpredictable and change very quickly. Higher elevations mean lower temperatures, thinner air, and increased exposure to the sun's rays.
We recommend you to bring:
- Sunscreen
- Sunglasses
- Hat
- Waterproof and windproof Jacket
- Sneaker
In Winter:
- Footware suitable for winter condition
***Avoid wearing white in winter as it can be difficult to spot someone who has fallen in the snow.***
Interpretive Guide?
Learn more about the places you visit:
Before arriving at each destination, our guides will provide a brief interpretive talk to share stories and insights.
Please feel free to raise your questions on the bus! Your curiosity might spark interest for others too.
Not Just a Guide—Your Local Travel Buddy
We don’t call our team “guides” like other companies. We want them to feel like your local buddy—someone who shows you around and shares their love for the area.
Please treat your new friend with respect, just as they do for you.
Enjoy the beauty of nature together, and if you feel like sharing a gesture of kindness, perhaps a can of cola would make their day!
Absolutely No Illegal Substances
We have a zero-tolerance policy:
Illegal substances are strictly prohibited for both guests and guides.
Any violations will be reported to the authorities, and violators will be removed from the tour without a refund.
While cannabis is legal, impaired driving is not. If you suspect a guide or driver is under the influence, we encourage you to report it immediately for everyone’s safety.
Zero Tolerance for Violence and Harassment
Report to RCMPWe do care our colleagues as much as we care about you!
Any form of harassment, violence, and discrimination is NOT TOLERATED.
We encourage our colleagues and you to report incidents to the police.
Freedom to Explore
We encourage you to explore freely, but responsibly:
Stay within legal boundaries and respect national park rules.
Always prioritize your safety and respect nature and fellow tourists.
If you plan to venture far, notify your guide or fellow travelers so everyone stays informed.
No Tips, Just Thanks!
No pressure for tips!
While tips are not expected. If your guide goes above and beyond, makes your experience truly special or helps you a lot, please feel free to tip anything.
We deeply appreciate them!
Any wildlife in the park?
Sure, a great variety of wildlife commonly found in Banff and Jasper National Parks.
- Mule deer
- White tailed deer
- Elk
- Moose
- Grizzly bear
- Black bear
- Bald eagle
- Raven
- Columbia ground squirrel
- Golden-mantled ground squirrel
- Pika
- Red squirrel
- Least chipmunk
- Hoary Marmot
- Mountain Goat
- Big Horn Sheep
and more
Please respect our local animal residents and observe in safe distance.
***It is illegal to feed, entice or disturb any wildlife in a national park. Violators will be charged, be required to appear in court, and could pay fines up to $25, 000.***
***We will definitely report to the authority! ***
We Support Local Artists
We’re proud to promote local talent:
Aactivities hosted by them on our website are commission-free!
We promise that 100% of profit (minus GST and transaction fees to the booking system) go directly to the artists.
Your support directly helps them thrive.
Equality or Equity?
We treat everyone equally. No matter who you are, you’ll receive the same respect, care, and quality of service.